As the Global Head of Corporate Responsibility and Inclusion for Thomson Reuters, Patsy Doerr is responsible for overseeing the company’s corporate social responsibility, diversity and inclusion, and sustainability functions. Doerr has more than 20 years of experience in talent, learning, organizational development, diversity and inclusion, employee recognition, and customer engagement. Her main background is in investment banking, and she has held a number of leadership roles at JPMorgan, Deutsche Bank, and Credit Suisse, in New York, London, and, most recently, Hong Kong.
Sessions
We have witnessed enormous transformations in transparency over the past few years, with the exponential growth of the internet, an increasingly fragmented media, diffuse and contentious public debate, and a new era of whistleblowing driven by massive data leaks. These trends affect how companies engage with all kinds of stakeholders. It’s no longer possible to distribute information one piece at a time, nor is it possible to control what kind of content is shared. This has fundamentally shifted the terms of engagement and opened up new spaces of power and influence. Companies need to think more broadly about who their stakeholders are, understand that distinctions between local and global are increasingly blurred, and reconsider what this era means for their own brands, reputations, and practices.
